Privacy Policy

The following privacy terms and conditions establish a binding contract as per the provisions and rules under the Information Technology Act (IT Act) of 2000, by and between the operator of the website, being Techglaz Labs Pvt Ltd, a company duly incorporated under the provisions of the Companies Act, 1956 (hereinafter referred to as 'Company') and You.

When this privacy policy mentions "Techglaz Labs Pvt Ltd (techglaz.tech)", "we", "our" or "us", it refers to Techglaz Labs Pvt Ltd, the company responsible for your information under this privacy policy.

Policy Summary

• We may collect some information about you as described in this policy, but you have choices about how much you share.
• We do not knowingly collect information from children under 13 years of age — on the website, in person, by mail, or by any other means.
• We will not sell your personal information but may share such information with our vendors and clients in connection with providing services.
• If we use a third party to assist us, they will be bound to protect your information.
• We may collect, use, and share aggregated, anonymous information about our users.

Please read the entire privacy policy carefully. Whenever you access or use our website, it signifies that you have given your consent to the collection and use of your information.

To access and use the website as well as services, you must agree to our privacy terms and terms and conditions posted on the website. Users and organizations with permission to use our service are considered 'Registered Users.' You may view parts of the website even if you are not a registered user. This privacy policy applies to the Company's collection, use, and disclosure of Personal Information from registered users, as well as from users who just visit the site.

Please note: this privacy policy is subject to our Terms & Conditions and can be changed or modified by us at any time without prior notification.

1. What Information Do We Collect and Why?

Information you provide while using our service

• Personal Information: Information required to access our website — including your name, address, phone number, email ID, and any other general non-public information associated with or linked to the preceding data.
• Non-Personal Information: Information provided through live chat or customer support. When you speak to one of our representatives or send us an email, you may be asked to provide your contact information and a summary of the problem to help us resolve the issue.
• Our registered customers may also acquire a login ID and password to access the site for further use, and those records may be linked with each registered user's account profile within our system.
• We also collect information you voluntarily offer when participating in competitions or collaborating with us, including your personal information such as age, birthday, gender, or other demographic data.

Information collected when you buy something from our website

• IP Address:When you browse our website, we automatically collect your computer's internet protocol (IP) address to help us learn about your browser and operating system and serve you a better experience.
• Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
• Comments: When users leave comments on our website or social media platforms, we gather their account handles and details including their names and any other information provided.
• Testimonials: Users may provide testimonials or reviews about our products and services with their permission. These will be used on our website techglaz.tech along with the name of the organization or person for promotional purposes.

2. Use and Disclosure of Gathered Information

The Company uses information gathered from the website and services in several ways as outlined in this privacy policy. We utilize both personal and non-personal information while surveying ways of upgrading the site and services. In restricted conditions, we may reveal assembled data, including Personal Information, to explicit third parties regarding offering services or as legally necessary. We will not involve or uncover accumulated data in ways not described in this policy, except as legally required.

3. Information Collection Upon Transactions

• Payment Transaction Information: We may collect information related to your payment transactions, including item name, payment instrument type, date and time, payment amount, charge amount, card number, card expiration date, cardholder name (if provided), and other details associated with transactions such as name, phone, address, country, state, city, and postal code.
• Third-Party Widgets: Some of our services contain widgets and social media features, such as a Facebook button. You decide if you would like to engage with these. These widgets and features may collect your IP address and the page you are visiting, and may set a cookie to enable the feature to function properly. Your interaction with these features is governed by the organization providing them.
• Marketing: If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.

4. How We Use the Data We Gather

We use, store, and process the data we gather about you to provide, maintain, and develop our services. This enables us to create and keep a safer, trusted environment for both parties and to meet our legal obligations.

To provide, improve, and develop our services:

• Operate, safeguard, and streamline services and user experience.
• Enable users to access and use services.
• Provide client services — resolve technical issues, answer queries, and further improve services.
• If you provide us with your contact information, we may process it for fraud detection and prevention and to fulfil any purpose you authorize at the time of data collection. We may also contact you about your account, feedback, or this policy.

To create and keep a safer, trusted environment:

• Conduct security reviews and risk assessments.
• Identify and prevent harmful activities such as spam, abuse, and security incidents.
• Enforce our agreements.
• Comply with our legal obligations.

To provide, personalize, and improve our marketing:

• Send you marketing, advertising, and promotional messages and other information based on your interests and preferences, including via social media platforms such as Facebook and Google.
• Personalize and improve our advertising.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Website: techglaz.tech
• Email: manager@techglaz.com

Last updated: July 2026